PRIVACY POLICY

1. Introduction

United Samaritans Publications & Digital Solutions respects the privacy of visitors, clients, authors, business partners and service enquirers. This Privacy Policy explains how we collect, use, store, protect and disclose personal information when users visit our website, contact us, submit enquiries, request services, communicate with us, or interact with our online platforms.

By using our website, submitting a contact form, sending an email, calling us, or engaging with our services, users agree to the practices described in this Privacy Policy.

2. Who We Are

United Samaritans Publications & Digital Solutions provides publishing, magazine publishing, author services, digital branding, website development, digital marketing, AI and technology-related services.

3. Information We Collect

We may collect personal identification information such as name, email address, phone number, address, company name, designation and country.

We may collect communication information such as enquiry details, messages, service requests, email communication, phone communication and client requirements.

We may collect business information such as publishing requirements, book details, manuscript-related enquiries, website requirements, branding needs, digital marketing requirements and project information voluntarily shared by users.

We may collect technical information such as IP address, browser type, device type, operating system, pages visited, date and time of visit, referring website and general website usage information.

We may collect cookie and tracking information where applicable, including analytics data and browsing preferences.

4. How We Collect Information

• Website contact forms
• Email communication
• Phone or WhatsApp communication
• Service enquiry forms
• Business consultation requests
• Publishing and author service enquiries
• Website usage and analytics tools
• Cookies and similar technologies
• Social media interactions
• Direct communication with our team

5. Purpose of Using Information

• To respond to enquiries and service requests
• To provide publishing, magazine, author, digital, branding, marketing, website and technology services
• To communicate with clients, authors, vendors and business partners
• To prepare quotations, proposals, project plans and service details
• To improve website performance, user experience and service quality
• To maintain business records and customer support history
• To send service-related updates when required
• To protect our website from misuse, spam, fraud or unauthorized access
• To comply with legal, regulatory, tax, accounting or business obligations

6. Legal Basis / Consent

We collect and use personal information only when there is a reasonable and lawful basis to do so. This may include user consent, business necessity, contract-related communication, legal compliance, legitimate business interest, customer support, or voluntary submission of information by users.

Where consent is required, users may withdraw their consent by contacting us at admin@unitedsamaritansindia.org. However, withdrawal of consent may affect our ability to provide certain services or respond to specific requests.

7. Contact Form Data

When users submit information through our website contact form, we may collect the name, email address, phone number, message content and any other details voluntarily provided.

This information is used only to respond to the enquiry, provide requested information, communicate service details, prepare quotations, or follow up on business communication.

We do not sell contact form data to third parties.

8. Publishing, Digital Services and Client Enquiries

Users may voluntarily share information related to book publishing, manuscripts, author profiles, magazine services, website projects, branding requirements, digital marketing campaigns, business details, images, logos, project documents or other service-related materials.

Such information is used only for understanding client requirements, preparing service proposals, executing approved projects, communication, support and related business purposes.

Users should avoid submitting highly confidential, sensitive or legally restricted information unless it is necessary for the requested service and shared through appropriate communication channels.

9. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve browsing experience, remember preferences, understand website traffic, improve performance and support analytics or security functions.

Cookies may include necessary cookies required for website functionality, analytics cookies used to understand website usage, preference cookies used to improve user experience, and third-party cookies from services such as embedded videos, analytics tools or social media platforms.

Users can disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

10. Google, Bing, YouTube, Social Media and Third-Party Services

Our website may use or link to third-party platforms such as Google, Bing, YouTube, Meta/Facebook, Instagram, LinkedIn, WhatsApp, hosting providers, analytics tools, search engines, maps, embedded media, forms, or other digital services.

These third-party services may collect or process information according to their own privacy policies and terms. We are not responsible for the privacy practices, content, policies or actions of third-party websites or platforms.

Users are encouraged to review the privacy policies of external services they interact with.

11. Data Sharing

We do not sell, rent or trade personal information.

We may share information only when necessary with service providers supporting website hosting, email, analytics, security, forms, payment processing or digital operations; professional advisors, consultants or vendors assisting with business services; government, legal, regulatory or law enforcement authorities when legally required; and business partners or service teams only to the extent necessary to fulfill requested services.

We take reasonable steps to ensure that shared information is handled responsibly and only for legitimate purposes.

12. International Data Transfers

Since our website and services may be accessed by users from different countries, information may be processed, stored or transferred across regions depending on hosting, email, analytics, communication or technology service providers.

Where applicable, we aim to use reasonable safeguards to protect personal information during such transfers.

13. Data Security

We take reasonable technical, administrative and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration or destruction.

These measures may include secure hosting, HTTPS/SSL, access controls, password protection, limited access, security updates and responsible data handling practices.

However, no method of internet transmission or electronic storage is completely secure. Users share information online at their own discretion.

14. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, provide services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes or enforce agreements.

When information is no longer required, we may delete, anonymize or securely archive it as appropriate.

15. User Rights

Depending on applicable laws, users may have the right to access their personal information, request correction of inaccurate information, request deletion of personal information, withdraw consent, object to certain processing activities, request restriction of processing, request data portability where applicable, opt out of non-essential communication, and raise a privacy-related complaint.

To exercise these rights, users may contact us at admin@unitedsamaritansindia.org.

16. Children's Privacy

Our website and services are intended for general business, publishing, professional and informational purposes. We do not knowingly collect personal information from children without appropriate consent.

If a parent or guardian believes that a child has submitted personal information to us, they may contact us and request deletion of such information.

17. External Links

Our website may contain links to external websites, social media pages, videos, articles, payment pages, partner platforms or third-party resources.

We are not responsible for the privacy practices, security, content or policies of external websites. Users should review the privacy policies of those websites before sharing personal information.

18. Email Communication

When users contact us by email or submit an enquiry, we may use the provided email address to respond, provide service details, send requested information, follow up on enquiries or communicate regarding ongoing services.

We do not send unnecessary spam. Users may request removal from non-essential communication by contacting admin@unitedsamaritansindia.org.

19. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, website features or business practices.

The updated version will be posted on this page with the revised "Last Updated" date. Continued use of the website after updates means users accept the revised Privacy Policy.

20. Contact Details

For privacy-related questions, corrections, deletion requests, consent withdrawal or any concerns regarding this Privacy Policy, users may contact: